How to Allow Convo Call Notifications on Android

If you are not receiving incoming call notifications on Android while using Convo Call, your device’s battery optimization settings may be preventing the app from staying active in the background.

Many Android devices automatically place apps into “sleep” mode to save battery life. This can delay or block incoming call notifications for apps like Convo Call.

Updating your battery settings can help prevent:

• Missed incoming calls

• Delayed notifications

• App disconnects in the background

How to Change Battery Settings for Convo Call

1. Open Settings on your Android device

2. Tap Apps

3. Select Convo Call

4. Tap Battery

5. Look for one of the following settings (wording varies by device):

   • Battery Optimization

   • Unrestricted

   • Allow Background Activity

   • Don’t Optimize

For best performance, choose:

• Unrestricted

  or

• Don’t Optimize

Device-Specific Examples

Samsung

Settings → Apps → Convo Call → Battery → Unrestricted

Google Pixel

Settings → Apps → Convo Call → App Battery Usage → Unrestricted

Motorola / OnePlus

Settings → Battery → Battery Optimization → Convo Call → Don’t Optimize

Why This Matters

Android may automatically stop background activity for apps it considers inactive. Since Convo Call relies on background connectivity to receive incoming calls, battery optimization settings can interfere with notifications.

Allowing Convo Call to run without restrictions helps ensure you continue receiving calls and notifications reliably.

Need More Help?

If you continue experiencing notification issues after updating your settings, chat with us.