What is porting my VP number?
Porting lets you move your VP number and contact list from another VRS provider to Convo without losing anything. This guide explains how porting works, what to expect, and why more Deaf users are choosing Convo’s Deaf-led team, thoughtful design, and growing community.
Switching VRS providers? You can keep your number, your contacts, and get interpreters who reflect your voice — all with Convo.
Porting is the process of moving your VP number and contacts list from your current VRS provider to another VRS provider. With the availability of VRS provider options to choose from, deaf consumers like you and I can take advantage of porting.
The big question
"Will I lose my VP number and all of my contacts if I port to Convo?"
No! You can port your phone number and keep your contact list. Currently, the best solution is to contact your old provider to get an email file of your X-Card. Forward that to Convo Support, and we'll take care of the rest! We make the transition as easy as possible for you.
Reasons to port
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We have awesome interpreters who are committed to capturing the essence of your identity and message in every call!
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Apps that are created with Deaf lens
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We are a company that's growing with your support
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Access to the extensive Community Directory, video mail, and more!
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We are Deaf-owned and Deaf-run
Ready to port to Convo?
Please see here for a visual guide on how to port to Convo!
This process—once the application is sent—takes up to 5 days. After that, you'll be able to access all of Convo's perks.